The Street

This is the type of bar where the staff think they are more important than the customers. A friend was refused a drink as the ginger girl behind the bar thought she was drunk. When the stupid girl was told my friend had MS, she replied "I've only got your word on that". You'd think it couldn't get any worse. When the owner noticed a review written about that experience, did she apologize, did she say she would talk to the people involved ? No. She said, and I quote "please take that review down, that's my business". Well if it's your business you should be their on a friday night making sure your self important staff are under control. If it's your business take control of it. Wouldn't drink in there if it was last pub on earth.

Visited based on the list review and the fact it I have a List card!

Nice surroundings and tasty food served with the best garlic mayo ever.

2 main meals, 3 soft drinks and just over £14 - Bargainous.
We'll be back for more of that - as noone marked off my card say I'd been - Result!

I started going to the street regularly in september and i seemed to always get excellent customer service off one younger lad, had redish hair and was very pleasant to talk to, unlike some of the other staff in there. I had once asked a tall dark haired younger looking lad aswell where the toilets were and was stubbornly grunted at and told "down there"

I have never in my life been treated so badly before, i went in on a sunday morning and it was the younger lad with the redish hair and a lady with red hair aswell who were working and the lad could not help me more! Every detail of my food and drinks order was taken care of, he did not fault at all and kept a smile on his face even though the manager or whoever it was kept firing orders everywhere! I have since stopped going to the street as the young lad with the red ish hair does not seem to work their anymore, not that i have anything in for him its just a plain fact that i liked to go in here when he was serving as he seemed to keep his customers very satisfied and happy.

Its a shame i wont be back as the layout and decor is lovely but the staffing (especially the managers) and mostly rude and cant be bothered with you.

Having visited the bar twice, I do not recommend "The Street". Both times, I have been treated in a disrespectful manner. During my most recent visit, I ordered a round of drinks for me and my colleagues. I was one pound short from the full amount. As the downstairs bar did not accept credit cards (another consideration to take into account when planning your night out), I was forced to walk outside the bar (in the rain and snow) to retrieve money from an ATM. Before I left, I politely asked the bartender to hold off making my drinks until I paid her. However, she ignored my request (which she undoubtedly heard and understood) and placed the drinks on the counter where anyone (other than myself or my friends) could collect them. When I returned, I paid her and asked for my drinks. She claimed that I had taken them with me, which I certainly had not done, as I had physically left the bar. Keep in mind that the bar does not allow glass cups or indeed drinks to exit. When I explained this to her (once again politely), she refused to listen, interrupting me to call me a "liar" and "possible thief". As a professional, I was appalled and humiliated by her comments. I was not concerned about the money, but rather the way in which the employee acted. She didn't even allow me the opportunity to explain what could have happened (that strangers could have taken the drinks she ignorantly left out on the counter). Knowing when to pick my battles, I paid the amount in full (without any drinks in hand) and provided her with a generous tip. She then had the audacity to ask, "What's this for?" I was just trying to be gracious after an awkward and uncomfortable conversation (during which she called me a liar). I then asked how my friends and I could acquire free tickets to GHQ which the bar provides to all customers a few minutes before midnight. With hostility, she responded (verbatim), "Listen to the bartender, she knows what she is talking about and be nicer". She purposely said it loud enough for my colleagues and friends to hear, embarrassing me further. I immediately left, as did my friends. We do not plan to ever return. In sum, I found the staff at "The Street" to be unpleasant and extremely unprofessional. It is therefore not the best way to either begin or end what should be "a fun night out".