Cinnamon

When phoning the Cinnamon take away and placing my order I was asked my address which I happily gave, I then was insulted with the retort, "Are you going to answer your door this time?" After some "excuse me what did you say" tennis it became apparent that they had confused me with some idiot that had forgotten they had ordered an indian and had gone out. After understanding the confusion and explaining there had been some mistake I was still accused of being"that idiot" I was asked in no uncertain way, "So do you want this order?" I explained once again that there had been some awful mistake, and surely the reason I was being spoken to like someone who had wronged his entire family was a case of mistaken identity. The confusion was unresolved and I was left feeling angry and wronged. I would not recommend using this place, the level of customer service and their lack of ability to rectify their own mistake is unsurpassed. On a positive note the last time we had their biryani it tasted of dirt

I give Cinnamon 5 stars- food is excellent, the rice and nan are included in the prices (which are very reasonable) and the people who work there are always polite and the guys that deliver, delightful. We've tried loads of takeaways over the years but don't bother looking any further than this place now- order there once a week (at least!)